Outlook converts my HTML email to text

D

Dena Jo

But only occasionally, and I have to click on the message bar and
choose Display as HTML to see it as it was meant to be seen. How can I
stop Outlook from arbitrarily displaying HTML email as text?

--
Dena Jo

Email goes to denajo2 at the dot com variation of the Yahoo domain.

Plonk the bastards: http://www.panix.com/~mwsm/trolls.html
 
M

Melelina

Why would you want to view mail in HTML? That is dangerous. All mail should
be read and replied to in plain text for security reasons.
 
S

Sue Mosher [MVP-Outlook]

HTML mail is not dangerous. What makes you think that it is?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
V

Vanguard

Dena Jo said:
But only occasionally, and I have to click on the message bar and
choose Display as HTML to see it as it was meant to be seen. How can
I
stop Outlook from arbitrarily displaying HTML email as text?


Well, maybe that so-called HTML content isn't local within the e-mail
message itself and is instead linked back to some site to display the
graphic image that contains what appears to you to be text. That means
the site can track that you opened their e-mail through the use of their
web beacon (the graphic image that their server sent to your host). If
you have Outlook configured to use the Restricted Sites security zone
(which should be set to is default High level) then viewing HTML-coded
e-mails is safe - except when someone finds a flaw, like the prior hack
of corrupting the rendering engine back in the graphics engine in
Windows (so you were okay unless you viewed pictures). You should've
been visiting the WU site to get the updates to prevent that hack but
there is the possibility that another comes along.

Text mode is safe. HTML mode usually is safe (under the Restricted
Sites security zone) until someone finds a workaround but *none* of the
security zone prevent against the use of web beacons in HTML-formatted
e-mails; however, the block on linked images will prevent web beacons
but it is probably also why you get the yellow infobar asking if you
want to view that linked content. With that option enabled in Outlook,
you can still view HTML-formatted e-mails provided all the HTML code is
local within the message and not linked to some external source.
 
M

Melelina

With such astounding ignorance displayed, I have no idea where to start! Do
you know anything about computer security? Why don't you start reading the
dslreports.com security forum and Wilderssecurity.com and castlecops.com and
get some much needed education?

HTML mail is not dangerous. What makes you think that it is?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Sue Mosher [MVP-Outlook]

I've been following Outlook security issues for nearly 10 years now. Outlook blocks HTML scripts and executable attachments. The last significant vulnerability was eliminated years ago when the <iframe> tag was blocked. Potential vulnerabilities (none found in the wild that I can recall) are addressed with the occasional security patch for IE or Word, although we could all wish for those to come faster.

If you know of an instance in the past 5 years when an HTML message by itself caused an actual -- not a theoretical -- problem on a system running a fully patched, current version of Outlook, I'm sure we'd all be able to learn something from it, but I don't recall such a case. I'm always willing to learn, though.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
V

Vanguard

I've been following Outlook security issues for nearly 10 years now.
Outlook blocks HTML scripts and executable attachments. The last
significant vulnerability was eliminated years ago when the <iframe> tag
was blocked. Potential vulnerabilities (none found in the wild that I
can recall) are addressed with the occasional security patch for IE or
Word, although we could all wish for those to come faster.

If you know of an instance in the past 5 years when an HTML message by
itself caused an actual -- not a theoretical -- problem on a system
running a fully patched, current version of Outlook, I'm sure we'd all
be able to learn something from it, but I don't recall such a case. I'm
always willing to learn, though.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Melelina said:
With such astounding ignorance displayed, I have no idea where to
start! Do
you know anything about computer security? Why don't you start
reading the
dslreports.com security forum and Wilderssecurity.com and
castlecops.com and
get some much needed education?

HTML mail is not dangerous. What makes you think that it is?


The last security flaw that I heard about was the one involving images.
If the e-mail client displayed the image, it was possible to infiltrate
the host. However, that really wasn't a fault in Outlook. That was a
fault in the graphics engine back in Windows, so the infiltration
occurred in any e-mail client that showed the image. The infiltration
occurred even when no e-mail client was used and the user simply opened
the image file. The file didn't even have to come via an e-mail client.
Some nasty web sites used the technique in the graphics they showed on
their pages.

Only ignorant users would *change* the security zone from Restricted
Sites to Internet. Some do because they want Javascript or applets
running in their e-mails but then they have deliberately chosen to
reduce security. The default in Outlook is to render HTML-formatted
e-mails in the Restricted Sites security zone, and the default for the
Restricted Sites security zone is at its High settings level. If you
reduce either of those, you are the idiot for doing so and shouldn't
waste anyone's time whining about infections because of YOUR choices to
reduce security.

The only remaining security hole that none of the security zones address
is the use of the web beacon (or web bug). None of them restrict linked
content, like a graphic image (which you may not even see since it could
be one pixel that is the same color as the background). It wasn't until
the option got added to Outlook [Express] to block Internet content that
this hole got addressed. I don't remember if it was set by default, so
check that it is set. If you really need to see those linked images,
you get an infobar to make that choice, but it is still YOUR choice to
go yank those images from someone else's server that can track that you
yanked those images.

So, Melelina, rather than spew vaguities regarding what you aggregated
from others' posts, please explain to us just how HTML-formatted e-mails
can cause harm? With settings of Restricted Sites at its High level and
with the option to block linked content, please favor us with some real
information regarding how HTML-formatted e-mails can cause harm (other
than to bloat a message that could've been easily sent as just plain
text). We are waiting for some real information, not regurgitation of
some nebulous feelings. If you have real info on an attack vector
though HTML-formatted e-mails when using Outlook, we would definitely
like to hear about it.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top