Outlook does not recognize any names in my contacts list

[Kris]

Hi, periodically, my Outlook will not be able to resolve a name typed into the To field. It then pops up the "check names" dialogue with no suggestions. When I click "Show More Names" it says "The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved..." etc. etc.

After I click ok, I can select one of two "Contacts" lists in a drop down in the top right hand corner. One contains all of my contacts and the other is empty.

I don't know where the empty one comes from and I don't know why Outlook sometimes points there by default about 30% of the time...

I have sub contact folders but none of them are empty...Any ideas?

Thanks,

Kristan

 

[Russ Valentine [MVP-Outlook]]

I'm sure you intended to post your Outlook version.
--
Russ Valentine
[MVP-Outlook]
Hi, periodically, my Outlook will not be able to resolve a name typed into
the To field. It then pops up the "check names" dialogue with no
suggestions. When I click "Show More Names" it says "The address list could
not be displayed. The Contacts folder associated with this address list
could not be opened; it may have been moved..." etc. etc.

After I click ok, I can select one of two "Contacts" lists in a drop down in
the top right hand corner. One contains all of my contacts and the other is
empty.

I don't know where the empty one comes from and I don't know why Outlook
sometimes points there by default about 30% of the time...

I have sub contact folders but none of them are empty...Any ideas?

Thanks,

Kristan