OutLook in XP Office Pro producing this error:

R

Roy

After upgrading from Office 2k to Office XP Pro, I am
getting the following error message. I imported my "old"
archive and it had/has a folder called "BladePro". Each
time my archive runs, I get this message. I have searched
my entire hard drive and there are no other archive
folders so where is it finding a second "BladePro"
folder? This is irritating, to say the least.

Error while archiving folder "BladePro" in store "Archive
Folders". A folder by this name already exists.

If possible, please send your suggestions to:
[email protected]
Thanks
 
R

Raghu Prakash

Hi Roy,

CAUSE
This behavior can occur if you are using the Symantec Norton AntiVirus
Corporate Edition (NAV CE). This behavior is by design for items with
attachments that are not flagged as scanned by the LANDesk Virus Protect
(LDVP) client software. Unscanned items cannot be moved or archived until
they have been opened and scanned.

If you have recently installed the Symantec NAV CE, old items that contain
attachments may not have been scanned.

NOTE: If you use the Mark As Read option in Outlook (with the Edit menu or
by right-clicking a message, and then clicking Mark As Read), the messages
are not opened, and the scan does not occur.
RESOLUTION
To resolve this behavior, verify that all items with attachments are either
opened or deleted when you receive them.

You can use the Preview pane in Outlook to view the messages. This opens
the messages and allows the scan to take place. There may be minor delays
in the process while the scans occur.


For Further Information : Microsoft Knowledge Base Article - 317953
http://support.microsoft.com/default.aspx?scid=kb;en-us;317953

Thank You...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
 
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