Outlook just shuts

B

Bruce

We have Outlook workstations, but an Exchange server.
Sometimes when I am clicking on Read Receipts,
particularly from external email accounts, Outlook will
just shut down - no prompts, no error message, no
nothing. I then have to restart Outlook and if I go to
the same Read Receipt, I have no problem.
 
R

Roady [MVP]

Is there anything logged to the Event Viewer regarding this?

This you could try already;
-repair Office; insert the CD and choose repair
-rename outcmd.dat to outcmd.old; this will reset the Toolbar
-recreate the mail profile; Control Panel-> Mail-> button Show Profiles...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3
 
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