Outlook Line 298 Script Error

M

Mark

I get the above script error message when I view the
Outlook Today Page. I went to the Home Page Properties
page and clicked to restore the defaults but I get
the "error message" when I say "ok" to correct it. Any
other ideas for this annoying message? Thanks
 
R

Raghu Prakash

Hi Mark,

CAUSE
This behavior may occur if the Outlwvw.dll file is missing or damaged, or
if the corresponding registry settings are damaged.
RESOLUTION
To resolve this behavior:
Outlook 2003

Start Outlook
On the advanced toolbar, click on the Outlook Today button. If the advanced
toolbar is not showing, click on the View menu, go to Toolbars and select
Advanced.
Right-click on the folder name that is selected and choose Properties.
Click the Home Page tab.
Click Restore Defaults, and then click OK.
Quit, and then restart Outlook.

Outlook 2002 and 2000
Start Outlook.
If the Outlook bar is not already displayed, click Outlook Bar on the View
menu.
On the Outlook bar, right-click Outlook Today, and then click Properties.
Click the Home Page tab.
Click Restore Defaults, and then click OK.
Quit, and then restart Outlook.

If the issue is resolved and the Outlook Today page appears when you start
Outlook (if it is configured as the default start page) or when you click
Outlook Today, do not follow the remaining steps in this article.

If the issue is not resolved, quit Outlook, and then go to step 7.
Rename the Outlwvw.dll file to Outlwvw.old:
Start Windows Explorer, and then locate the Outlwvw.dll file. The
Outlwvw.dll file is located in the following folder for your version of
Outlook:
Outlook 2003
C:\Program Files\Microsoft Office\Office11\1033
Outlook 2002:

C:\Program Files\Microsoft Office\Office10\1033
Outlook 2000:

C:\Program Files\Microsoft Office\Office\1033
NOTE: This is the default location of the Outlwvw.dll file. The location of
this file may be different on your computer.


Right-click the Outlwvw.dll file, and then click Rename.
Type outlwvw.old, and then press ENTER.
Quit Windows Explorer.
Restart the computer.
Repair the Outlook installation:
Insert the Microsoft Office CD-ROM into your CD-ROM or DVD-ROM drive. Press
and hold down the SHIFT key while you insert the CD-ROM.
Start Outlook.
On the Help menu, click Detect and Repair, and then click Start.

NOTE: When you start Outlook, the Detect and Repair feature may
automatically start and reinstall the file. You may not have to perform
this step to repair your installation of Outlook.
If you are prompted to do so, restart your computer.
Start Outlook. Make sure that the Outlook Today page appears when you start
Outlook (if it is configured as the default start page) or when you click
Outlook Today.

NOTE: You may have to restore the default Outlook Today home page settings.
To do so, follow steps 1 through 5 earlier in this article.

For More Information : Microsoft Knowledge Base Article - 329930
http://support.microsoft.com/default.aspx?scid=kb;en-us;329930

Please let me know has this helped You...
Thank You...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
 
M

Mark Converse

Thank you for writing back but I still have the error. I
have XP Pro and Outlook 2003. When I ask Outlook to
restore the defaults I immedeately get the error when i
press "OK" which is odd. This error accured the first
time I used Outlook and has continued. This new Dell is
only a week or two old. Any ideas. Should I try the older
Outlook solution?
 
R

Raghu Prakash

Hi Mark,

I am too sure why you are still getting this Error even after
you tried the Solution for Outlook 2003. Since you had mentioned that the
system is from DELL. I would say that it would be a good idea to give them
a call. I would let you know if i get a better Resolution.

Thank You...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
 
M

Mark Converse

Dear Raghu:
I appreciate your help. I will contact Dell and see if
they have any thougts. They usually do.

Mark Converse
 
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