Outlook > Palam

[Chris B]

A friend has a problem sync'ing with his Palm all of a sudden. For some
reason, Outlook Express has taken over and he cannot sync his Contacts with
Outlook.

He is getting this error:

"Unable to initialise the mail system. Please check your configuration"
plus other errors.

I was going to reinstall Outlook but we didn't have the disks available. I
tried to reinstall Palm but again we had a problem - similar, in that it
could not find the email client.

Before I reinstall - any thoughts on what this could be?

It syncs with no problem with Outlook Express.

 

[Milly Staples [MVP - Outlook]]

Is Outlook, not Express, the default mail client under Control
Panel->Internet Options-Programs? It is required.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Chris B asked:

| A friend has a problem sync'ing with his Palm all of a sudden. For
| some reason, Outlook Express has taken over and he cannot sync his
| Contacts with Outlook.
|
| He is getting this error:
|
| "Unable to initialise the mail system. Please check your
| configuration" plus other errors.
|
| I was going to reinstall Outlook but we didn't have the disks
| available. I tried to reinstall Palm but again we had a problem -
| similar, in that it could not find the email client.
|
| Before I reinstall - any thoughts on what this could be?
|
| It syncs with no problem with Outlook Express.

 

[Chris B]

Yes, it's set to Outlook. It suddenly went wrong.