Outlook won't auto-complete e-mail address

[mkirros]

One of our users suddenly found that when he starts typing in an e-mail
address for a new message, Outlook is no longer completing the information
automatically - he has to type in the entire address. He's the only one
experiencing this problem (out of about 50 users in the office) and I've
checked all of his settings and his contact list - everything seems to be
correct. We're using Outlook 2002. Any ideas?

 

[Russ Valentine [MVP-Outlook]]

The Contact List is not in play with autocomplete. This symptom means the
profile is corrupt and must be re-created.

 

[Randy]

Mkirros,

We developed a utility that you may be interested in. It is an NK2
(autcomplete file) editor. We have a version for IT managers that will also
let you browse to different NK2 files. If you're interested, go to
www.dcs-imaging.com/products.htm and download the demo version.

Randy