Outlook takes a long time downloading message and then times out with err 0x800CCC0F with McAfee, or err 0x8004210A without McAfee
If I delete the "BAD" message using webmail all returns to normal
This is a recurring problem, typicaly on SPAM messages
There is a character sequence ( or lack of one ) that Outlook trips on
Logs of the session are detailed below
What aditional information is required to fix Outlook
Jim Nickerso
janickerson at hotmail.co
-- with McAfee virus scan -
Task 'spamtrap - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).
--Outlook Log begin -
2004.04.27 13:10:02 spamtrap: Synch operation started (flags = 00000001
2004.04.27 13:10:02 spamtrap: UploadItems: 0 messages to sen
2004.04.27 13:10:02 spamtrap: Synch operation complete
2004.04.27 13:10:02 spamtrap: Synch operation started (flags = 00000030
2004.04.27 13:10:02 spamtrap: DoPOPDownload(flags = 00000030, max msg = ffffffff): full item
2004.04.27 13:10:02 POP3 (pop.west.cox.net): Begin executio
2004.04.27 13:10:02 POP3 (pop.west.cox.net): ========= Initial blob ========
2004.04.27 13:10:02 POP3 (pop.west.cox.net): ==================================
2004.04.27 13:10:02 POP3 (pop.west.cox.net): Port: 110, Secure: no, SPA: n
2004.04.27 13:10:02 POP3 (pop.west.cox.net): Finding hos
2004.04.27 13:10:02 POP3 (pop.west.cox.net): Connecting to hos
2004.04.27 13:10:02 POP3 (pop.west.cox.net): Connected to hos
2004.04.27 13:10:02 POP3 (pop.west.cox.net): <rx> +OK InterMail POP3 server ready
2004.04.27 13:10:02 POP3 (pop.west.cox.net): Authorizing to serve
2004.04.27 13:10:02 POP3 (pop.west.cox.net): [tx] USER spamtra
2004.04.27 13:10:02 POP3 (pop.west.cox.net): <rx> +OK please send PASS comman
2004.04.27 13:10:02 POP3 (pop.west.cox.net): [tx] PASS ****
2004.04.27 13:10:03 POP3 (pop.west.cox.net): <rx> +OK spamtrap is welcome her
2004.04.27 13:10:03 POP3 (pop.west.cox.net): Authorized to hos
2004.04.27 13:10:03 POP3 (pop.west.cox.net): Connected to hos
2004.04.27 13:10:03 POP3 (pop.west.cox.net): [tx] STA
2004.04.27 13:10:03 POP3 (pop.west.cox.net): <rx> +OK 1 271
2004.04.27 13:10:03 POP3 (pop.west.cox.net): [tx] UID
2004.04.27 13:10:04 POP3 (pop.west.cox.net): <rx> +OK 1 message
2004.04.27 13:10:04 POP3 (pop.west.cox.net): <rx> 1 <
[email protected]
2004.04.27 13:10:04 POP3 (pop.west.cox.net): <rx>
2004.04.27 13:10:04 POP3 (pop.west.cox.net): [tx] LIS
2004.04.27 13:10:04 POP3 (pop.west.cox.net): <rx> +OK 1 message
2004.04.27 13:10:04 POP3 (pop.west.cox.net): <rx> 1 271
2004.04.27 13:10:04 POP3 (pop.west.cox.net): <rx>
2004.04.27 13:10:04 POP3 (pop.west.cox.net): ==== Comparing server and local blobs ===
2004.04.27 13:10:04 POP3 (pop.west.cox.net): <
[email protected]> : new
2004.04.27 13:10:04 POP3 (pop.west.cox.net): =========================================
2004.04.27 13:10:04 POP3 (pop.west.cox.net): [tx] RETR
2004.04.27 13:10:04 POP3 (pop.west.cox.net): <rx> +OK 2716 octet
2004.04.27 13:14:04 POP3 (pop.west.cox.net): Connected to hos
2004.04.27 13:14:04 POP3 (pop.west.cox.net): Disconnected from hos
2004.04.27 13:14:04 POP3 (pop.west.cox.net): End executio
2004.04.27 13:14:04 spamtrap: ReportStatus: RSF_COMPLETED, hr = 0x800ccc0
2004.04.27 13:14:04 spamtrap: Synch operation complete
2004.04.27 13:14:09 Resource manager terminate
-- Outlook log end -
--no McAfee virus scan --
Task 'spamtrap - Receiving' reported error (0x8004210A) : 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
--outlook log begin --
2004.04.28 20:02:46 <<<< Logging Started (level is LTF_TRACE) >>>
2004.04.28 20:02:46 spamtrap: Synch operation started (flags = 00000001
2004.04.28 20:02:46 spamtrap: UploadItems: 0 messages to sen
2004.04.28 20:02:46 spamtrap: Synch operation complete
2004.04.28 20:02:46 spamtrap: Synch operation started (flags = 00000030)
2004.04.28 20:02:46 spamtrap: DoPOPDownload(flags = 00000030, max msg = ffffffff): full items
2004.04.28 20:02:46 POP3 (pop.west.cox.net): Begin execution
2004.04.28 20:02:46 POP3 (pop.west.cox.net): ========= Initial blob =========
2004.04.28 20:02:46 POP3 (pop.west.cox.net): ===================================
2004.04.28 20:02:46 POP3 (pop.west.cox.net): Port: 110, Secure: no, SPA: no
2004.04.28 20:02:46 POP3 (pop.west.cox.net): Finding host
2004.04.28 20:02:46 POP3 (pop.west.cox.net): Connecting to host
2004.04.28 20:02:46 POP3 (pop.west.cox.net): Connected to host
2004.04.28 20:02:46 POP3 (pop.west.cox.net): <rx> +OK InterMail POP3 server ready.
2004.04.28 20:02:46 POP3 (pop.west.cox.net): Authorizing to server
2004.04.28 20:02:46 POP3 (pop.west.cox.net): [tx] USER spamtrap
2004.04.28 20:02:46 POP3 (pop.west.cox.net): <rx> +OK please send PASS command
2004.04.28 20:02:46 POP3 (pop.west.cox.net): [tx] PASS *****
2004.04.28 20:02:55 POP3 (pop.west.cox.net): <rx> +OK spamtrap is welcome here
2004.04.28 20:02:55 POP3 (pop.west.cox.net): Authorized to host
2004.04.28 20:02:55 POP3 (pop.west.cox.net): Connected to host
2004.04.28 20:02:55 POP3 (pop.west.cox.net): [tx] STAT
2004.04.28 20:02:56 POP3 (pop.west.cox.net): <rx> +OK 1 2716
2004.04.28 20:02:56 POP3 (pop.west.cox.net): [tx] UIDL
2004.04.28 20:02:56 POP3 (pop.west.cox.net): <rx> +OK 1 messages
2004.04.28 20:02:56 POP3 (pop.west.cox.net): <rx> 1 <
[email protected]>
2004.04.28 20:02:56 POP3 (pop.west.cox.net): <rx> .
2004.04.28 20:02:56 POP3 (pop.west.cox.net): [tx] LIST
2004.04.28 20:02:56 POP3 (pop.west.cox.net): <rx> +OK 1 messages
2004.04.28 20:02:56 POP3 (pop.west.cox.net): <rx> 1 2716
2004.04.28 20:02:56 POP3 (pop.west.cox.net): <rx> .
2004.04.28 20:02:56 POP3 (pop.west.cox.net): ==== Comparing server and local blobs ====
2004.04.28 20:02:56 POP3 (pop.west.cox.net): <
[email protected]> : new
2004.04.28 20:02:56 POP3 (pop.west.cox.net): ==========================================
2004.04.28 20:02:56 POP3 (pop.west.cox.net): [tx] RETR 1
2004.04.28 20:02:57 POP3 (pop.west.cox.net): <rx> +OK 2716 octets
2004.04.28 20:04:11 POP3 (pop.west.cox.net): End execution
2004.04.28 20:04:11 spamtrap: ReportStatus: RSF_COMPLETED, hr = 0x8004210a
2004.04.28 20:04:11 spamtrap: Synch operation completed
2004.04.28 20:04:30 Resource manager terminated
--- Outl;ook log end---