Outlook2003 will not shut down

J

Jay C.

I am using Outlook 2003 connect to my companies exchange`
server via VPN. Typically I work offline & sync w/ the
server. When I close out of Outlook 2003. The program
shuts itself down, however it remains running in the
system tray. The next time I attempt to open it it will
not open until I have hit Control- Alt - Delete & closed
down Outlook.exe from the processes tab. Anbody have any
ideas on how to fix this problem?
 
N

neo [mvp outlook]

Any 3rd party tools installed that sync, use, or otherwise protect outlook
data? (e.g. WinFax, ActiveSync, .etc)
 
E

EHPorter

I had this problem for a while, and never figured out why. Outlook would
not "let go of" a particular email account and remained resident in the
Systray. I was able to correct it by deleting the offending email account,
and then reinstalling it. Why that worked, I do not know. But, it did.

Good Luck.
 
J

Jay C.

Yes, I have Microsoft Active Sync installed but only
recently. This problem has occurred since my company
converted their servers to Exchange 2003 & MS Server
2003, about 3 months ago. I just installed the active
sync in the last 30 days.
 
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