Palm sync doesn't include event location?!

C

Corey Chandler

Hi everyone,

Am I missing something, or does syncing a Palm with Entourage 2004 not
include the event¹s location?

Is there a workaround? Does ³Missing Sync² take care of this? Knowing
where my next meeting is is kind of important :)

Thanks!

- Corey
 
M

Mickey Stevens

That's a known issue, documented here:
<http://support.microsoft.com/?kbid=833405>

It occurs because the Handheld Synchronization conduit for Entourage was
released before the new handhelds with Organizer Plus (Contacts, Calendar,
Memos, Tasks) were released. An updated conduit is necessary for the
synchronization to work properly. Your request here should be logged.
Alternatively, you can send feedback using the web form. In Entourage X or
2004, go to Help -> Send Feedback on Entourage. Otherwise, click on this
direct link to enter Mac Product Feedback:
<http://www.microsoft.com/mac/feedback/suggestion.asp>
 
S

sonicf

corey - I am also trying to solve this problem. I somehow have also
wiped out most of the locations on my desktop; so i'm really lost as
to where my meetings are. Missing Synch's web page (FAQs) says that it
uses the same microsoft conduit and therefore has all of the same
shortcomings. So far i have not found an answer and i have no idea if
& when microsoft will be releasing an update to Handheld Synch. But I
sure hope soon. I sent in a suggestion to microsoft per mickey's
recommendation; hopefully enough people complain to get it fixed.
 
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