Hi Scott,
Important This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that
you understand how to restore the registry if a problem occurs. For
information about how to back up, restore, and edit the registry, click the
following article number to view the article in the Microsoft Knowledge
Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
In Microsoft Outlook 2002 and in Microsoft Outlook Express 5.5, when you
send and receive e-mail, you may be prompted for your e-mail account
password, although you specified that the program remember your password.
CAUSE
This behavior may occur for one or more of the following reasons:
The Pstores.exe file and its associated .dll files may be corrupted.
The ProtectedStorage registry key may have incorrect parameters.
This problem may occur when you upgrade from Microsoft Outlook 2000 to
Outlook 2002 on a computer that is running Microsoft Windows 98 Second
Edition. The Pstores.exe file, its associated .dll files, and the registry
subkey are corrupted during the installation process.
RESOLUTION
To resolve this problem, you must delete the corrupted Protected Storage
System Provider files and the corrupted registry subkey, and then reinstall
the files. To do this, follow these steps.
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.
Click Start, point to Find, and then click Files or Folders.
In the Named box, type pstore*.*.
In the Look in list, click Local hard drives, and then click Find Now.
In the search results pane, right-click the Pstorec.dll file, and then
click Rename.
Rename the file by changing the file name extension to .old, and then press
ENTER.
Repeat steps 4 through 5 for the following files:
Pstorerc.dll
Pstores.exe
Pstore.log
Repeat steps 1 through 5 to find Psbase.dll and to rename Psbase.dll to
Psbase.old.
Click Start, and then click Run.
In the Run dialog box, type regedit, and then click OK.
In Registry Editor, locate and then click the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Protected Storage
On the Edit menu, click Delete, and then click Yes to confirm your
intention to delete the key.
Quit Registry Editor.
Download Microsoft Internet Explorer 6 Service Pack 1. The following files
are available for download from the Microsoft Download Center:
Download the ie6setup.exe package now. For additional information about how
to download Microsoft Support files, click the following article number to
view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current
virus-detection software that was available on the date that the file was
posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
Double-click ie6setup.exe to start the installation. Follow the
instructions on the screen to complete the installation.
Restart your computer.
Click Start, point to Settings, and then click Control Panel.
In Control Panel, double-click Mail.
Click Internet E-mail in the Services list, and then click Properties.
On the Server tab, type your e-mail account password in the Password box,
and then click to select the Remember Password check box.
Click Apply, and then click OK.
Restart your computer.
For Further Information : Microsoft Knowledge Base Article - 836664
http://support.microsoft.com/default.aspx?scid=kb;en-us;836664
Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
