I am just setting up my entourage and am being told that my account
ID/password are incorrect. which they are not based on my yahoo info. what do
I do so I can use Entourage?
thanks for your help.
This is a frequent error that is coming from the Apple Keychain.
You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.
Keychain First Aid:
Run Keychain Access found in /Applications/Utilities/Keychain Access.
Go to the Keychain Access Menu and drag down to Keychain First Aid.
Enter your login password, click 'Verify' and 'Start'.
You will probably get some items colored red. Click 'Repair' and 'Start'. If
some items are still red, 'Repair' again.
Test to see if the problem is fixed. If not...
1. Go to the system keychain and delete the entry for that account.
2. Go to Entourage, select 'accounts' from the Tools menu, choose the
account that was giving you trouble and click on Edit. Select the 'account
settings' tab.
3. Delete the password from the password box in the POP settings (leaving
the box empty).
4. Close the account window.
5. Re-open the account window and enter your proper password, check the
'save in keychain' check box and close the window again.
