Outlook doesn't use Identities, Outlook Express does.
Try posting this in an Outlook Express news group - this is not one of them.
Outlook is a part of Microsoft Office and is what this group supports.
Outlook Express is a part of Internet Explorer and has its own news groups.
You can also find some good Outlook Express information here:
http://insideoe.tomsterdam.com
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Lisa Carroll asked:
| my son has a password on his identity so we cannot access it. He
| doesn't remember it and we can't access it to change it. What to do?
