Pdf. In Entourage

P

Peggy Grall

I¹m having a problem with receiving pdf.¹s .

Every time someone sends me a pdf. as an attachment, it freaks my system
out. What I mean is, when I click on the e-mail with the attachment in it,
the colored wheel spins for more than a minute before even opening up the
e-mail, then when I click on the pdf. Attachment the wheel spins again for a
minute or so, then when I open up the pdf it is often (thought not always)
blank inside.

Any ideas?
 
W

William Smith

Peggy said:
I’m having a problem with receiving pdf.’s .

Every time someone sends me a pdf. as an attachment, it freaks my system
out. What I mean is, when I click on the e-mail with the attachment in
it, the colored wheel spins for more than a minute before even opening
up the e-mail, then when I click on the pdf. Attachment the wheel spins
again for a minute or so, then when I open up the pdf it is often
(thought not always) blank inside.
Click to expand...

Hi Peggy!

How large are the PDF files?

Entourage will preview the first page of the PDF in the message window.
It will use Mac OS X's ability to read and render the page. If the file
is large, complex or in a newer version that Preview can't display then
Mac OS X is having a hard time creating the preview.

The fact that you're opening the PDF (I'm going to assume in Preview)
and receiving a blank page means that it was generated without embedded
fonts or in a version of PDF that Preview can't display. You will need
to use Adobe Reader instead.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
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