Permission Tab missing from Inbox, Calendar etc.

A

AJ

Hello,

When attempting to view the properties for a user's Inbox or any
folder/subfolder in their mailbox the permissions tab is missing (this is
occuring while I'm logged on his workstation as the user). Yet when I open
outlook on another workstation logged in as administrator and add the user's
mailbox to the outlook profile I can see the permissions tab. I checked
permissions on the Exchange server and I even added his account as owner to
his mailbox but the issued persisted.

Enviroment:
Windows 2000 Small Buiness Enterprise server SP4
Windows 2000 Pro SP4 with Outlook 2002

Any ideas?

Thxs
 
S

Sue Mosher [MVP-Outlook]

In tools | Options | Other | Advanced Options | Add-in Manager, make sure
both the Out*.ecf add-ins have been installed.
 
J

John Perkins

I have the same issue. Tried this and it didn't work. In fact I went ahead
and re-installed every single one of my Add-ins, to no avail.
 
S

Sue Mosher [MVP-Outlook]

Try deleting the Extend.dat file on the problem machine, then restart
Outlook. Outlook will automatically recreate it.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
R

Roady [MVP]

Made sure you are working in on-line mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003
 
J

John Perkins

In Online mode, deleted Extend.dat, still no Permissions Tab.

Thanks for trying to help : )
 
S

Sue Mosher [MVP-Outlook]

Are the same add-ins present in the add-in manager on both machiens. Have
you run Help | Detect and Repair?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
J

John Perkins

Well, I tried logging in as the user from my machine which has a permissions
tab. When I log in as her on my machine, still no permissions tab. It must be
something with her account that I'm just not seeing.
 
R

Roady [MVP]

Quite a drastic method but you could find out if it's a (corrupt) setting by
exporting;
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook

Once exported, delete it and start Outlook. It will rebuild its registry
keys. If it's still not working import the key again to restore settings.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003
 
B

bafludnfront

I am getting the error message after deleting the extend.dat file and
restarting outlook..."permissions denied, unable to access this folder within
C: Documents.../Microsoft/Outlook/backup.pst" this occurs when I am trying to
expand my personal folders list on outlook folder list....I have repaired all
the others and am finding the imported info there....
how can I also find out what each of those .ecf files represent and if any
of them need to be deleted/auto restored in outlook to alleviate such
permissions problems?
Still unable where to go to find out if all permissions are set correctly.....
(e-mail address removed)

Roady said:
Quite a drastic method but you could find out if it's a (corrupt) setting by
exporting;
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook

Once exported, delete it and start Outlook. It will rebuild its registry
keys. If it's still not working import the key again to restore settings.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
John Perkins said:
Well, I tried logging in as the user from my machine which has a
permissions
tab. When I log in as her on my machine, still no permissions tab. It must
be
something with her account that I'm just not seeing.
 

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