Personal folders.

[Bell, Ian]

Okay,

Lets see if I am not the only one with this issue. Bringing people up to
entourage 2004 using exchange. Says do you want to import from xxx try that
since we have outlook as our Mac mail client. Guess what the pst or personal
folders do not come from outlook, nope sorry doesn't happen. Tried a variety
of things on install to make it happen no luck no way.

Okay I figure like outlook I will just add them much like I have before and
as I do on my Win boxes. Guess what you cannot do that, that functionality
is not there. Not only that as I read further into help I find out I have to
add them as mail on the exchange server (producing more over head) then
start entourage again and move them into the "folders on my computer" which
sits safely in an undisclosed location. I have lost control of an essencial
tool to my client base.

Yes Microsoft in there finite wisdom has fixed a few things (calendering)
but botched badly something else to make up for there success. Please do not
give me the excuse of a small group and they had to balance things out, etc.
I use POP mail at home and I use personal folders and this is not a function
I needed to loose or be made more complicated. Adding and using Personal
folders was easy uncomplicated not rocket science, this mac group has turned
it into a manned moon mission.

Okay so where is this "folders on my computer" located so I can back it up.
Secondly there has to be an easier way to import a pst or personal folder.

Thanks in frustration,

Ian

 

[Mickey Stevens]

Okay,

Lets see if I am not the only one with this issue. Bringing people up to
entourage 2004 using exchange. Says do you want to import from xxx try that
since we have outlook as our Mac mail client. Guess what the pst or personal
folders do not come from outlook, nope sorry doesn't happen. Tried a variety
of things on install to make it happen no luck no way.

Okay I figure like outlook I will just add them much like I have before and
as I do on my Win boxes. Guess what you cannot do that, that functionality
is not there. Not only that as I read further into help I find out I have to
add them as mail on the exchange server (producing more over head) then
start entourage again and move them into the "folders on my computer" which
sits safely in an undisclosed location. I have lost control of an essencial
tool to my client base.

Yes Microsoft in there finite wisdom has fixed a few things (calendering)
but botched badly something else to make up for there success. Please do not
give me the excuse of a small group and they had to balance things out, etc.
I use POP mail at home and I use personal folders and this is not a function
I needed to loose or be made more complicated. Adding and using Personal
folders was easy uncomplicated not rocket science, this mac group has turned
it into a manned moon mission.

It hasn't really been botched, in my opinion. It's evident that Microsoft
hasn't yet implemented it, but I would prefer that to a less-than-quality
attempt in the release software.

Okay so where is this "folders on my computer" located so I can back it up.

All files there are stored in the user's database, which is located here:
~/Documents/Microsoft User Data/Office X Identities/<Your Identity>

Secondly there has to be an easier way to import a pst or personal folder.

Right now, Entourage has no capability of importing from the PST file
format. If you can state your case in a polite way, clearly describing why
you need this feature and how many resources the workaround wastes, I think
Microsoft would be interested in hearing your feedback and using it in
planning future versions of Entourage. In Entourage X or 2004, go to Help
-> Send Feedback on Entourage. Otherwise, click on this direct link to
enter Mac Product Feedback:
<http://www.microsoft.com/mac/feedback/suggestion.asp>