Phantom email contact

D

Don Alan

I imported my contacts from Outlook express into Entourage. I opened
up my address book to find all of my contacts and that I had not used
many of them in years, so I proceeded to delete all of the old
contacts. Now when I start a new email the window pops to enter in the
contact name, I enter in a letter to bring up the list of contacts and
the old contacts that I deleted show up as choices. I go to the
address book and they are not there. Does anyone know how to get rid
of these.
 
B

Barry N. Wainwright

I imported my contacts from Outlook express into Entourage. I opened
up my address book to find all of my contacts and that I had not used
many of them in years, so I proceeded to delete all of the old
contacts. Now when I start a new email the window pops to enter in the
contact name, I enter in a letter to bring up the list of contacts and
the old contacts that I deleted show up as choices. I go to the
address book and they are not there. Does anyone know how to get rid
of these.
Click to expand...
In Entourage X there is an option in the preferences to clear this address
Cache (Mail & News prefs; Compose tab). You can also (in the same place)
turn off the display of these addresses (but still keep the Œauto complete¹
of names in your address book).

In both Entourage v9 and in vX individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.


Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.



--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the Entourage FAQ pages? - Check them out:
<http://www.entourage.mvps.org/toc.html>

Please post responses to this newsgroup. If I ask you to contact me
off-list, remove '.INVALID' from email address before replying.
 
Top