Phantom text on Envelope

[Kim Odell]

When I try to do an envelope in Word 2002, it prints out
with some leftover text from a label I sent months and
months ago! It appears on the left side of the envelope,
a little over an inch below the return address.

This doesn't show up in the Address portion of the
envelope, so it isn't visible until the envelope prints
out.

I have to hand-write all envelopes, and it doesn't look
very professional. HELP!!!

Thanks, Kim

 

[Suzanne S. Barnhill]

It sounds as if you have one of the EnvelopeExtra AutoText entries enabled.
See http://word.mvps.org/FAQs/Formatting/EnvelopeFormat.htm

 

[Kim Odell]

Thank you, Suzanne. I went into Insert/AutoText, and I
don't have any AutoText entries. I printed
out "Modifying the appearance of your envelopes" which
was very helpful if I wanted to add something to the
envelope template, but I couldn't find any mention of how
to remove something that's there somewhere but that I
can't find!

What am I missing here?

Kim

 

[Suzanne S. Barnhill]

Another possibility is that your printer is inserting some kind of
watermark. Perhaps the greatest likelihood is that something has been saved
to Normal.dot. Are you seeing this text on other documents? See
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm

 

[Kim Odell]

No, Suzanne, just on envelopes. The printer works just
fine on everything else.

Kim

 

[Kim Odell]

Also, where should I find the template for my standard
envelope (the one that I access from the Word toolbar)?
When I do a search on hidden files, all the envelope
templates seem to be in ProgramFiles/MSPublisher/Office,
etc. Publisher?

Kim

 

[Suzanne S. Barnhill]

Word doesn't use a template for envelopes--well, if it does, it's stored
internally.