Please Help!!! Question about change "Encoding" when reading a message in "Outlook 2003"

V

Vance Chen

My friend sent me a mail in "Chinese"
but accidentally encoded it in "Western European (ISO)"

I cannot choose "Encoding" (It's gray)
from the "Format" menu option to change the character set
for reading it properly.

I Can do it in Outlook XP w/o any problem.
However, I don't know why I Can't do it in Outlook 2003.

Is it a configuration problem???

Any help will be appreciated!!!

Thanks a million
 

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