PowerPoint started crashing without any warning

[EK]

I think I now know why people consider non-MS product:
They do because when an MS product starts creating
problems, your life can be pretty miserable.

In any case, my PowerPoint started crashing in the middle
of updating multiple presentations. I cannot say much to
help diagnose the problem as it just hangs; you cannot do
anything but kill its process, and restart the program,
and save every 30 seconds. Have anybody else experienced
a similar problem? Any advice would be appreciated.
Thanks.

 

[Echo S]

As a start, see if any of these things help.
Do this before using PowerPoint seriously
http://www.rdpslides.com/pptfaq/FAQ00034.htm

If they don't, post back and tell us what version of PPT, what version of
Windows, and if you can, try to keep an eye out for anything specific you
might be doing when the files hang (changing fonts, for instance). Also, do
you get any error messages?

 

[John Langhans [MSFT]]

[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]
[TOP ISSUE - Are you having difficulty opening presentations in PPT 2003
that you just created in PPT 2003? -
http://support.microsoft.com/?id=329820]

Hello,

Did you know that you can automatically send an error report to Microsoft
any time an Office 2003 application is hung or not responding (not just
when a crash occurs)?

To use the Microsoft Office Application Recovery tool (Start -> All
Programs -> Microsoft Office -> Microsoft Office Tools -> Microsoft Office
Application Recovery) in Office 2003 to send in an error report whenever
PowerPoint (Word, Excel, etc.) is hung or not responding:

1) Start -> All Programs -> Microsoft Office -> Microsoft Office Tools ->
Microsoft Office Application Recovery
2) Select "Microsoft Office PowerPoint" from list of applications in dialog
3) Click "End Application..." button.
4) Click on "What data does this report contain?
5) Note down the following information:

* AppName:
* AppVer:
* AppStamp:
* ModName:
* ModVer:
* ModStamp:
* fDebug:
* Offset:

6) Click "Close"
7) Click "Send Error Report

If you post the information noted in step 5 above to this newsgroup I might
be able to verify whether or not this is already a known issue.

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

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