When I try and open Entourage I get the following error message: The
preferences file could not be opened. Access permission is denied.
I tried removing office and reinstalling it, with no success. If any one
has any ideas on this, please let me know.
Try running Repair Permissions first. To use Repair Permissions:
Open Disk
Utility in your Applications/Utility folder.
Click on the First Aid tab and
select Repair Permissions
Click on the icon for your boot volume.
Click the
repair permissions button.
Don't run from CD as updates have a newer
version of Repair Permissions.
Run Repair Permissions from the volume being
repaired.
From the Error Page:
<
http://www.entourage.mvps.org/errors.html>
There are two errors that contain part of your description.
===========
Error -39
"the Preferences File Could not be opened.
The end of file was reached. -39."
1. This issue may occur if you have a damaged Identity database file.
€ Rebuild your database.
€ Create a new identity, and then manually re-enter account
information.
2. The file that has reached it's end is often the preferences file. Move
the 'Microsoft' folder out of your local preferences folder and try again.
If this fails, "end of file" means the file is too corrupted to rebuild.
==========
Error 5000
³Access Permission Denied²
If you¹re receiving this error, it could be due to incorrect permission
settings for files within the Office folder. It¹s recommended youremove and
re-install Office and then apply the latest updates.
