Problem opening an earlier version DOC

[bsbm525]

Hello,

I am using Word 2002 & when I email a DOC to a remote user who is using Word
2007, he is experiencing problems where the DOC will open & then he gets an
an error stating Word experienced a problem and has to shut down. He
experiences this problem whenever any user from my office who is using Word
2002 emails him a DOC.

Any ideas?

Thank you.