Problem sending attachments with Entourage

A

Andrew Novak

Ever since a month when I try to send attachments using Entourage
the e-mail(s) never send.

At first each time it send a little bit of the e-mail and it would never
finish. Now a second after I hit send it shows an error window with
"Mail could not be sent" using my account with the error code of 4363.

All I'm trying to send is a few small pictures and it never works! I have
rebuilt the database many many times (both normal and advance
rebuild). Once after doing a couple rebuilds in a row it would send the
e-mail with attachments now again nothing.

My e-mail settings look right and I have no problem getting mail and
sending mail without attachments.


BTW This happened with version 1.1 and the current 1.5. I believe
that's the version numbers.


Thank you!!!
 
D

Diane Ross

Ever since a month when I try to send attachments using Entourage
the e-mail(s) never send.

At first each time it send a little bit of the e-mail and it would never
finish. Now a second after I hit send it shows an error window with
"Mail could not be sent" using my account with the error code of 4363.

All I'm trying to send is a few small pictures and it never works! I have
rebuilt the database many many times (both normal and advance
rebuild). Once after doing a couple rebuilds in a row it would send the
e-mail with attachments now again nothing.
Click to expand...

This might have the same solution as 4362 that involves the Microsoft
Database daemon.

First check your Login items and if you have more than one, delete all.

Restart and see if this fixes the problem.

More info on this error can be found here:

<http://www.entourage.mvps.org/errors.html#anchor-4362X>

Let us know if this helps.
 
A

Andrew Novak

THANK YOU!!!!!!

It now seems to work and hopefully it will continue to do so!

Thanks again!
 
D

Diane Ross

THANK YOU!!!!!!

It now seems to work and hopefully it will continue to do so!

Thanks again!
Click to expand...

Thanks for the feedback. Troubleshooting can be a complex thing and it
really helps to get feedback.

Just keep an eye out on your Login Items for multiple copies of the daemon.
 
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