Problem sending email from Outlook

M

Michelle V.

Hello,

Wierd problem here. WE run Office/Outlook 2000 SR-1 (9.0.0.3821) on Windows
2000. There is an Exchange server on our network. Our domain however is
not registered. We have an ISP that provided a domain name for us for email
purposes.

Problem:
We have 1 user who has an Internet mail account. This account is configured
correctly in Outlook. However, Outlook will not send an email to certain
accounts. I have email with a local ISP, also with Hotmail and Yahoo. This
user can successfully send email to Yahoo and Hotmail but not others. AOL
accounts also appear unreachable. We've worked with our mail service
provider to confirm the configuration. He even setup the mail account on
his computer and was successful. Finally, this email account cannot send a
message to itself.

Does anyone have a clue?

TIA,
Rich
 
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