Problem Sending Mail through exchange

C

Christopher Holley

I recreated his identity everything sync'd fine, and he's able to reply to
e-mails fine, but when creating new e-mail the mail sends, they never
reaches the person it was sent to. This is inside the corp. network, and
internet mail as well.
 
D

Dave Cortright

I recreated his identity everything sync'd fine, and he's able to reply to
e-mails fine, but when creating new e-mail the mail sends, they never
reaches the person it was sent to. This is inside the corp. network, and
internet mail as well.
Click to expand...

This is generally an indication that there is a typo in the e-mail address
field. If it's not exactly set to what the server expects, the server won't
send.
 
B

Barney Zang

I've experienced some very alarming behavior with Entourage 2004 when
trying to send mail via our internal Exchange server. Since upgrading
about a month ago, I've had many (very reproducible) cases of emails
I've sent never making it to their intended recipient(s); I hear the
satisfying "sent email" sound, see the message in my "sent items"
folder, but no one gets the message.

According to our MIS department they can see the messages come in to the
Exchange server, but for some reason they get funneled to the SMTP
server and seem to bypass the Exchange hosted addresses. Effectively,
the mail only gets delivered to folks outside our exchange server -- no
one inside the office ever gets it.

Unfortunately, our MIS department doesn't have a solution (or, more
specifically, Microsoft has not posted anything about this behavior in
their Exchange help docs). The worst part is that it's essentially a
silent failure -- there's no way to know which emails arrive
successfully and which don't.

Until this gets sorted out, I'm going to have to downgrade to the older
client (or worse, get a PC). I can't risk losing any more email
correspondance (and it's getting more difficult to say "the exchange
server ate it" with a straight face ;)

Has anyone else encountered this behavior? Thanks :)

-- Joe
 
D

Diane Ross

Until this gets sorted out, I'm going to have to downgrade to the older
client (or worse, get a PC). I can't risk losing any more email
correspondance (and it's getting more difficult to say "the exchange
server ate it" with a straight face ;)

Has anyone else encountered this behavior? Thanks :)
Click to expand...

I don't remember it being reported. I don't use exchange so you'll have to
wait until someone replies that can help, but in the mean time, check out
the Exchange Support pages.

Exchange Support <http://www.entourage.mvps.org/exchange/index.html>
 
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