problem setting entourage as default reader

J

Janaki

Since switching over to Panther (10.3), I notice that this results in
a problem with running a Mail Merge from Word through Entourage. It
used to be that you could go into the System Prefs, and set the
default mail app, or browser in the "Internet" prefs, but that's now
gone. Instead, it's now set up such that you have to go into the
apple Mail app, and select the default mail reader from within these
prefs.

I ran into this problem today trying to set up another user so that
she could do a mail merge from an Excel table, to send a Word document
out as an email. Problem: she has dumped her apple Mail app, so we
can't open that to set the default mail client to entourage.

does anyone know a workaround? i'm wondering if there may be a file
in the library that can be trashed and force entourage to ask whether
to make it the default (when i set her up with entourage, i
unfortunately clicked "No" when it asked me, figuring if i needed it i
could change it later in the System Prefs!!)
 
N

Narendra

Hi Janaki
Try this
1. Go to the following location > Hard Drive:/Users/Home/Library/Preferences
2. Trash the following folders: com.apple.Internetconfig.plist and
com.apple.Interentpref.plist

Let me know if it works

Naren
 
C

Corentin Cras-Méneur

Try this
1. Go to the following location > Hard Drive:/Users/Home/Library/Preferences
2. Trash the following folders: com.apple.Internetconfig.plist and
com.apple.Interentpref.plist

Let me know if it works
Click to expand...

Hi Narenda,

Without having Mail on the drive, you still cannot setup the defaul mail
app after your rick...
Without Mail you can still use apps like IC-Switch to setup your default apps
for the protocols you want.
http://flip.macrobyte.net/software/

Corentin
 
J

Janaki

Naren,
thanks for the suggestion.........i just tried it on my own machine
(where i do have Mail working), and when i trash those two files, and
then open Entourage, i do not get prompted to set Entourage as my
default reader (although i can set it in Mail under the General prefs
there).

any other thoughts about files i can trash to get this to reset?

thanks,
janaki
 
A

Anand

Hi Janaki,

How about coping the mail application from a different Mac? That should
resolve your issue.

Anand
 
J

Janaki

thanks to everyone for the great, prompt help!! i went with the More
Internet option, and it works great!!

Mickey said:
"I wouldn't suggest deleting Mail again on other machines, by the
way."

boy do i agree with that one!! it never would have occurred to delete
it - that was someone else's brilliant move!!

-janaki
 
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