problem synching w/ New version of entourage 2004

E

Elmo

Is anyone having problem with the new version of office 2004
(Entourage)? I am no longer able to synch with my palm.
 
B

BB

Is anyone having problem with the new version of office 2004
(Entourage)? I am no longer able to synch with my palm.
Click to expand...

Did you install the new Palm conduit? You will find the installer in the
Additional Tools folder. It's located in your Microsoft Office 2004 folder
on your hard drive.

/Bo
 
O

Otis Maxwell

I'm having a problem too and I'm using the new Palm conduit, Palm 4.1 and
Palm T2. Symptoms:
--worked fine when I first installed the conduit using Handheld Sync
Intaller
--now will not sync
--when I "double-click to see" the settings for Entourage in Conduit
Manager, it will not open.
 
G

Greg Viglianti

I installed the new conduit but still cannot sync using Entourage
2004. Does anyone know whether there is a solution to this problem?
 
C

Chris Ridd

I installed the new conduit but still cannot sync using Entourage
2004. Does anyone know whether there is a solution to this problem?
Click to expand...

You haven't given us too much to go on really ;-) but does the Hotsync log
have anything in it? Mine has this after a successful sync:

[...lots of stuff...]
Loading ³Microsoft Entourage Conduit²
Conduit ³Entourage Conduit² version 3.0.0
Sync type is Fast
Remote database 1 name is AddressDB
Remote database 2 name is DatebookDB
Remote database 3 name is MemoDB
Remote database 4 name is ToDoDB
Syncing Address Book
OK Syncing Address Book
Syncing Notes
OK Syncing Notes
Syncing Calendar
OK Syncing Calendar
Syncing Tasks
OK Syncing Tasks
OK Entourage Conduit
[...lots more stuff...]

Get to the log using HotSync Manager, and go to HotSync>View Log... There's
an option to "show more detail" which I've got set.

Cheers,

Chris
 
G

Geoff

I am having the exact problem. I can't double click on the Entourage
coonduit for settings. I have reinstalled several times.

Suggestions???
 
O

Otis Maxwell

I have spent some more time on this since my earlier post.
* installed Palm Desktop 4.2.1
* created a new user identity to see if my Palm user identity was corrupted;
got the same result which was that I couldn't double-click and open the
Entourage preferences in HotSync Manager and Entourage wouldn't sync.
* tried moving around the various .plist and preferences files I could find
to no avail. And like grubin, reinstalled both the Palm Desktop and the
Handheld Sync Installer several times.

Until today, my Entourage 2004 sync had been working just fine. What I did
just prior to the problem was a/copy some of my Documents to Go apps to the
expansion card (for a complicated and not logical reason) and b/upload
several pictures to docs to go on the expansion card. I wondered if I had
created a problem with duplicate docs to go apps on the T2 and the expansion
card and have since deleted the duplicates; no relief.

To repeat and clarify, the problems I'm exhibiting are #1 Entourage does not
sync #2 when I go into Conduit Settings and double click "double click to
see", nothing happens.
 
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