problem w-microsoft office document imaging

  • Thread starter Benjamin Yazersky CPA
  • Start date
B

Benjamin Yazersky CPA

Microsoft office doucment imaging opens ok.
But if I dare to click on the file pull down menu,
(or alt+f) it crashes.
All the other pull down menus are ok.
This problem doesn't exist in any other program.


how to fix this?


note: this has been functioning correctly on an win-xp computer
- office 2003 for over a year
only recent download is the weekly microsoft patches




___________________________________
<<< Benjamin Yazersky, CPA [NJ & NY] >>>
-----> real address on hobokeni or hobokenx <-----





"This written advice was not intended or written to be used, and it cannot
be used by any taxpayer, for the purpose of avoiding penalties that may be
imposed on the taxpayer."

(The foregoing legend has been affixed pursuant to U.S. Treasury Regulations
governing tax practice.)





The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
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taking of any action in reliance upon, this information by persons or
entities other than the intended recipient is prohibited. If you received
this in error, please contact the sender and delete the material from any
computer.
 
E

Elevators_Out

Microsoft office doucmentimagingopens ok.
But if I dare to click on the file pull down menu,
(or alt+f) it crashes.
All the other pull down menus are ok.
This problem doesn't exist in any other program.

how to fix this?

note: this has been functioning correctly on an win-xp computer
- office 2003 for over a year
only recent download is the weekly microsoft patches

___________________________________
<<< Benjamin Yazersky, CPA [NJ & NY] >>>
-----> real address on hobokeni or hobokenx <-----

"This written advice was not intended or written to be used, and it cannot
be used by any taxpayer, for the purpose of avoiding penalties that may be
imposed on the taxpayer."

(The foregoing legend has been affixed pursuant to U.S. Treasury Regulations
governing tax practice.)

The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
material. Any review, retransmission, dissemination or other use of, or
taking of any action in reliance upon, this information by persons or
entities other than the intended recipient is prohibited. If you received
this in error, please contact the sender and delete the material from any
computer.

I have had this exact problem since the SP3 patch came out! The crash
report says the problem is in the file mspview.exe. I have tried
replacing that file with an old copy, but that did not help. Does
anyone have a solution (besides reinstalling without SP3?).

Also, I noticed that when I installed Office on a computer that I had
not previously installed it on, and then upgraded to SP3 right away,
the document imaging worked at first, but then after a few scans and a
crash (not sure what caused) it won't work any longer. This problem
occurs in both Windows XP Pro and Home Edition.

---Jason
 
E

Elevators_Out

Microsoft office doucmentimagingopens ok.
But if I dare to click on the file pull down menu,
(or alt+f) it crashes.
All the other pull down menus are ok.
This problem doesn't exist in any other program.

how to fix this?

note: this has been functioning correctly on an win-xp computer
- office 2003 for over a year
only recent download is the weekly microsoft patches

___________________________________
<<< Benjamin Yazersky, CPA [NJ & NY] >>>
-----> real address on hobokeni or hobokenx <-----

"This written advice was not intended or written to be used, and it cannot
be used by any taxpayer, for the purpose of avoiding penalties that may be
imposed on the taxpayer."

(The foregoing legend has been affixed pursuant to U.S. Treasury Regulations
governing tax practice.)

The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
material. Any review, retransmission, dissemination or other use of, or
taking of any action in reliance upon, this information by persons or
entities other than the intended recipient is prohibited. If you received
this in error, please contact the sender and delete the material from any
computer.

For all those with this problem - Good News - you may not have to
reinstall now.

There are fixes listed at http://awomantoldme.com/women/how-to/30879861/office-document-imaging-c.aspx

For me deleting the recent file list worked!

---Jason
 
B

Bob I

Mark-Patiky said:
Same problem. Here is the solution:

SP3 changed a number of files in the MODI folder to April 2007
versions. If you have a computer with Microsoft Office 2003 on it prior
to the SP3 update, copy the MODI Folder, change the folder on the SP3
updated computer to MODI.OLD and paste the copied MODI Folder in the
same place: Path: C:\Program Files\Common Files\Microsoft Shared\MODI.

Other alternative:

If you have the original Office XP 2003 CD's, the files are located in
a Cab folder called: D:\ M4561414.CAB

Extract the following and paste accordingly. There is a CAB file
extractor available on a trial basis and this will do the trick. Google
"CAB file extractor.”

All files are dated 2003 except for one noted below dated 2004. Replace
all the 2007 files with these:

Path: C:\Program Files\Common Files\Microsoft Shared\MODI\11.0\

MDIINK.DLL
MDIVWCTL.DLL
MSPCORE.DLL
MSPFILT.DLL
MSPGIMME.DLL
MSPSCAN.EXE
MSPVIEW.EXE


Path: C:\Program Files\Common Files\Microsoft
Shared\MODI\11.0\\Drivers

MDIGRAPH.DLL
MDIMON.DLL
MDIPPR.DLL
MDIUI.DLL

Path: C:\Program Files\Common Files\Microsoft Shared\MODI\11.0\1033

MSPFLTRS.DLL
MSPLCRES.DLL 2004


You may not need all of these but I used them anyway and everything
works fine.

As for the problem, it is just another screw-up by Microsoft. This is
the third one for me in three months. I've shut all auto updates off and
refuse to do any more. In fact, someone should launch a class action
suite against Microsoft because this kind of irritation is a regular
occurrence resulting in vast amounts of inconvenience and wasted time.
One update on my computer trashed several functioning programs when it
updated Microsoft.NET version 2.

If a program stops working, it is almost always attributable to a
so-called Microsoft improvement or security update. Lawyers unite! Sue,
Sue, Sue!

Mark Patiky
 
P

philipp5

mspview.exe (the file that runs Office Document Imaging) which is foun
in C:\Program Files\Common Files\Microsoft Shared\MODI\11.0 wa
corrupted with the recent Office Service Pack 3. Just replace it wit
the old version and the program should work fine. Here it is:
http://www.instrumentec.com/files/posts
 
G

Gordon

philipp5 said:
mspview.exe (the file that runs Office Document Imaging) which is found
in C:\Program Files\Common Files\Microsoft Shared\MODI\11.0 was
corrupted with the recent Office Service Pack 3. Just replace it with
the old version and the program should work fine. Here it is:
http://www.instrumentec.com/files/posts/


Please be aware that the forum you are posting in leaches off the MS News
server in order to make it appear to have more traffic than it really does.
As most of the people who see this post will be using the MS news server
rather than your forum, please in future quote the post you are replying to,
so we can all see it, not just those who use this forum.

Thank you.
 

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