Problem with Email Attachments

A

andygonzalez

Entourage is corrupting all attachments I receive from others,
including pdfs and wmv. I can open them fine when I use Mail, but I
can't when using Entourage (I get an error that the file is corrupted
when I try to open a pdf). I also noticed that the attachments are
larger when they come thru Mail as opposed to Entourage. Does anyone
ahve any idea what is happening? Any help would be greatly
appreciated.

Andy
 
M

Michel Bintener

In your Account Settings, double-click the account you're using. A new
window will open, where you'll have to click on the Options tab. In the
lower half of the window, there's an option called "Partially receive
messages over xxx KB"; see if that option is activated, and if it is, either
disable it or change the size setting to some higher value.
This might not be the right solution, but I'd try that first in your case.
If that doesn't solve the problem, post back!
 
M

Mickey Stevens

The latest versions of OS X improve compatibility when receiving large PDF
files with Microsoft Entourage. Be sure you are all caught up on OS updates
by launching Apple Software Update to check for updates.
 
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