Problem with Entourage and .Mac email

[Richard_B]

I can not get Entourage (either X or 2004) to show messages from my .mac email account to appear in the primary (default) email account when I click on "Send and Receive All". It works with GMail and other accounts with my ISP, just not the Apple .mac account.

I have tried creating new user accounts in both Entourage X and 2004, but just can not get the two to "play nice" together.

The email is in the .mac user account in Entourage, but to access it I have to switch Identities.

Any suggestions would be greatly appreciated.

Thanks!

 

[Diane Ross]

I can not get Entourage (either X or 2004) to show messages from my .mac email
account to appear in the primary (default) email account when I click on "Send
and Receive All". It works with GMail and other accounts with my ISP, just not
the Apple .mac account.

I have tried creating new user accounts in both Entourage X and 2004, but just
can not get the two to "play nice" together.

The email is in the .mac user account in Entourage, but to access it I have to
switch Identities.

Do you have .mac set up as IMAP or POP?

See this page for help with .mac accounts.

<http://www.entourage.mvps.org/accounts/mac_com.html>