Problem with Outlook/ IE6? stalling

C

Chef!

Not quite sure if it's a W2K problem, but here goes. I have W2K Pro SP4,
Office XP SP1, IE6 SP1. My day to day running has Outlook for mail and IE
on all the time and, most of the time, OE for newsgroups. Every now and
then - no particular time pattern/schedule - these 3 apps just halt i.e. no
mouse or keyboard response and if you switch between these apps the graphics
goes 'blank' on these 3 apps. This lasts for anything between 10 - 20
seconds and can cycle between 1 - 4 hours at a time. Any other apps running
along side are unaffected and I can go to 'Task Manager' and minimise to
Desktop quite happily. There's plenty of RAM left. It's just the 3 Apps
that the problem appears to be occuring on. The OS was recently cleanly
reinstalled and still the problem persists. Any users here or within the
other groups experienced such a problem and know of a cure or can pinpoint
to the culprit?
 
R

Roady [MVP]

I had the same setup (without SP4 at the time) for a long time without any
errors. Now I still have it open all the time but with Outlook 2003 and
Windows XP SP1 and another machine SP2 RC1. It has never given me the errors
you described.

One thing you could try is doing a repair on Office and install Service Pack
3 for Office XP.

--
Roady [MVP] www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Save Embedded Pictures in Their Original Format
-Create an Office XP CD slipstreamed with Service Pack 3
 
G

GTS

I don't know if this option exists in Outlook XP, but the symptom is very
much like what happens with Outlook Express if the Maintenance option to
compact messages in the background is enabled.
 
J

Jerry G.

Disable the auto mode for compressing messages. Do this manually about once
a week. Also, do a cache cleanup from time to time.

--

Greetings,

Jerry Greenberg GLG Technologies GLG
=========================================
WebPage http://www.zoom-one.com
Electronics http://www.zoom-one.com/electron.htm
=========================================


Not quite sure if it's a W2K problem, but here goes. I have W2K Pro SP4,
Office XP SP1, IE6 SP1. My day to day running has Outlook for mail and IE
on all the time and, most of the time, OE for newsgroups. Every now and
then - no particular time pattern/schedule - these 3 apps just halt i.e. no
mouse or keyboard response and if you switch between these apps the graphics
goes 'blank' on these 3 apps. This lasts for anything between 10 - 20
seconds and can cycle between 1 - 4 hours at a time. Any other apps running
along side are unaffected and I can go to 'Task Manager' and minimise to
Desktop quite happily. There's plenty of RAM left. It's just the 3 Apps
that the problem appears to be occuring on. The OS was recently cleanly
reinstalled and still the problem persists. Any users here or within the
other groups experienced such a problem and know of a cure or can pinpoint
to the culprit?
 
R

Robert Aldwinckle

[posted from ie6.setup on msnews.microsoft.com;
I don't have access to USENET but am leaving
the cross-posting list as is in case my reply will propagate]

Chef! said:
Not quite sure if it's a W2K problem, but here goes. I have W2K Pro SP4,
Office XP SP1, IE6 SP1. My day to day running has Outlook for mail and IE
on all the time and, most of the time, OE for newsgroups. Every now and
then - no particular time pattern/schedule - these 3 apps just halt i.e. no
mouse or keyboard response and if you switch between these apps the graphics
goes 'blank' on these 3 apps. This lasts for anything between 10 - 20
seconds and can cycle between 1 - 4 hours at a time. Any other apps running
along side are unaffected and I can go to 'Task Manager' and minimise to
Desktop quite happily.

I have a similar problem on XPsp1. It seems to be explorer.exe.
Sometimes explorer.exe is obviously looping but sometimes not,
perhaps it is hung then? When it's annoying enough I kill that task
and continue on with just Task Manager and whatever is currently
running.

FWIW I haven't had the symptom since applying
the latest security patches.


HTH

Robert Aldwinckle
---
 
C

Chef!

Right! Sometimes when I am trying to shutdown/reboot, explorer.exe doesn't
close properly and have to kill it when the pop up comes up. It seems to be
on all the time in Task Man even though the Explorer window is closed. Is it
meant to run in the background?

Thanks

Chef!

Robert Aldwinckle said:
[posted from ie6.setup on msnews.microsoft.com;
I don't have access to USENET but am leaving
the cross-posting list as is in case my reply will propagate]

Chef! said:
Not quite sure if it's a W2K problem, but here goes. I have W2K Pro SP4,
Office XP SP1, IE6 SP1. My day to day running has Outlook for mail and IE
on all the time and, most of the time, OE for newsgroups. Every now and
then - no particular time pattern/schedule - these 3 apps just halt i.e. no
mouse or keyboard response and if you switch between these apps the graphics
goes 'blank' on these 3 apps. This lasts for anything between 10 - 20
seconds and can cycle between 1 - 4 hours at a time. Any other apps running
along side are unaffected and I can go to 'Task Manager' and minimise to
Desktop quite happily.

I have a similar problem on XPsp1. It seems to be explorer.exe.
Sometimes explorer.exe is obviously looping but sometimes not,
perhaps it is hung then? When it's annoying enough I kill that task
and continue on with just Task Manager and whatever is currently
running.

FWIW I haven't had the symptom since applying
the latest security patches.


HTH

Robert Aldwinckle
---

There's plenty of RAM left. It's just the 3 Apps
that the problem appears to be occuring on. The OS was recently cleanly
reinstalled and still the problem persists. Any users here or within the
other groups experienced such a problem and know of a cure or can pinpoint
to the culprit?
 
H

hushia

Explorer.exe is a normal system proces. Yes it is meant to run.

Process File: explorer or explorer.exe
Process Name: Program Manager
Description: Windows Program Manager or Windows Explorer, which
handles the Windows Graphical Shell including the Start menu, taskbar,
desktop, and File Manager.
Company: Microsoft Corp.
System Process: Yes
(http://www.liutilities.com/products/wintaskspro/processlibrary/explor
er/)

Chef! said:
Right! Sometimes when I am trying to shutdown/reboot, explorer.exe doesn't
close properly and have to kill it when the pop up comes up. It seems to be
on all the time in Task Man even though the Explorer window is closed. Is it
meant to run in the background?

Thanks

Chef!

Robert Aldwinckle said:
[posted from ie6.setup on msnews.microsoft.com;
I don't have access to USENET but am leaving
the cross-posting list as is in case my reply will propagate]

Chef! said:
Not quite sure if it's a W2K problem, but here goes. I have W2K
Pro
mail and
IE halt i.e.
no the
apps
running

I have a similar problem on XPsp1. It seems to be explorer.exe.
Sometimes explorer.exe is obviously looping but sometimes not,
perhaps it is hung then? When it's annoying enough I kill that task
and continue on with just Task Manager and whatever is currently
running.

FWIW I haven't had the symptom since applying
the latest security patches.


HTH

Robert Aldwinckle
within
can
 

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