Problems printing to HP LJ 5000N from Entourage

C

Chris McGinley

I have a Mac running OS X 10.2.6 and MS Office v.X 10.1.4 and
whenever I try to print to our HP LaserJet 5000n I get an error 79.00fe.
I have also got the same error from another Mac with the same
configuration. I have downloaded and installed the latest drivers from
HP (Australia) with no success.

I spoke to HP's support guys who told me that the error was specifically
corrupt data from the app. and that because the problem only occurred
from Entourage and not any other apps. then it is a Microsoft issue.

Can anyone help me???

Thanks

Chris McGinley
 
D

Dave Cortright

I have a Mac running OS X 10.2.6 and MS Office v.X 10.1.4 and
whenever I try to print to our HP LaserJet 5000n I get an error 79.00fe.
I have also got the same error from another Mac with the same
configuration. I have downloaded and installed the latest drivers from
HP (Australia) with no success.

I spoke to HP's support guys who told me that the error was specifically
corrupt data from the app. and that because the problem only occurred
from Entourage and not any other apps. then it is a Microsoft issue.

Can anyone help me???

Thanks

Chris McGinley
Click to expand...

Can you "Save as PDF" from the Print dialog?
 
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