Problems using Entourage with MS Exchange

C

Curt

Okay, so my company uses a MS Exchange (Netvigour to be specific).

I followed all the instructions to set up Entourage with the Exchange
Server...and it worked for about 10 minutes or so.

Then it keeps asking me for my password. And my password doesn't
work.

But THEN I notice that as long as I'm logged in to my exchange
server's Outlook Web Access - that I stay logged in on Entourage.

This is a real pain.

Any idea why this is happening? I don't want to have to be logged in
to web access in order to use my Entourage.
 
W

William Smith [MVP]

Curt said:
Okay, so my company uses a MS Exchange (Netvigour to be specific).

I followed all the instructions to set up Entourage with the Exchange
Server...and it worked for about 10 minutes or so.

Then it keeps asking me for my password. And my password doesn't
work.

But THEN I notice that as long as I'm logged in to my exchange
server's Outlook Web Access - that I stay logged in on Entourage.
Click to expand...

This sounds very familiar. I don't think you're the only person to post
this problem although I haven't seen it mentioned in months.

The first and easiest thing to check is for a saved password in your Mac
OS X keychain.

Quit Entourage and then open the Keychain Access application found in
/Applications/Utilities and then select Keychain First Aid from the
Keychain Access menu.

After it repairs any problems, launch Entourage and test. Post back if
this doesn't work.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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