Problems with forward - Entourage 11.2.1

C

Cécile SOW

Hi,

I have problems since I updated Entourage when I forward e-mails with
attachments.

I have a message saying that the attachment is open (which is not) then when
I persist, the e-mail is send but the receiver can open the attachment but
it's blank or with signs on it...

It seems that the problem occure with xls, doc, txt, csv files but don't
with pictures...

Can anyone help me ?

Cécile
 
B

Barry Wainwright [MVP]

Hi,

I have problems since I updated Entourage when I forward e-mails with
attachments.

I have a message saying that the attachment is open (which is not) then when
I persist, the e-mail is send but the receiver can open the attachment but
it's blank or with signs on it...

It seems that the problem occure with xls, doc, txt, csv files but don't
with pictures...

Can anyone help me ?

Cécile
Click to expand...

I would suggest that you fire up 'Disk Utility' and run 'repair
permissions'. I suspect that the most likely cause is that permissions on
some temporary folder have become corrupted and it is preventing access to
the files.
 
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