Product Key doesn't work

T

TerriHaute

My employer has an agreement with Microsoft that allows me to order the
Office 2003 Professional Edition for home use directly from Microsoft. I
tried to install it this morning and repreatedly get the message that the
product key is invalid. The key is right on the CD case and I tried it
numerous times using both upper and lower case. What should I do now?
 
G

garfield-n-odie [MVP]

If your computer has a free trial of Office 2003 already installed on
it, then you need to uninstall the free trial software before you
install your Home Use copy of Office 2003. See
http://support.microsoft.com/?kbid=836178 "You receive an 'invalid
product key' error message when you start an Office 2003 program after
you install Office Professional Edition 2003" for more information.
 

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