program wont unfreeze!!

R

rachellerose

When i open Entourage the program immediately freezes and will just
sill there, I can't access anything. Any ideas?
 
D

Diane Ross

When i open Entourage the program immediately freezes and will just
sill there, I can't access anything. Any ideas?

Hold Shift key when launching Entourage. This will disable any Send &
Receive schedules that are set to launch at startup.

You could then turn off Preview Pane and check the server looking for the
suspect message.

If you have POP accounts, you'd do it by using your Webmail account or use
Allow Online Access in the Options window of the account settings. Next,
select the server icon now appearing in the Folders List and turn off
Preview Pane.

If IMAP, Exchange or Hotmail just check your Inbox and folders affected by
rules with Preview Pane turned off.)

Delete the message (which actually marks it for Deletion from the server),
connect to the server (Send & Receive All).

Let us know if you continue to have problems.
 
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