Project label sort does not work in mail inbox

C

cyclejim

I carefully label all saved e-mails into projects. The e-mail is there
in the proper project folder. But I leave many of them in the in-box
also, or in a folder. When I sort by project in the in-box, many (not
all) of the project-labeled messages come up as project "none." If I
unlabel and relabel, they sort in properly. Only happens with some,
not all, and only sometimes. Anybody else had the problem? Know a fix?
 
B

Barry Wainwright [MVP]

I carefully label all saved e-mails into projects. The e-mail is there
in the proper project folder. But I leave many of them in the in-box
also, or in a folder. When I sort by project in the in-box, many (not
all) of the project-labeled messages come up as project "none." If I
unlabel and relabel, they sort in properly. Only happens with some,
not all, and only sometimes. Anybody else had the problem? Know a fix?
Click to expand...
I haven't seen that problem, and I am unable to reproduce it.

Are you using more than one project for the emails? If so, the order in
which they are applied may make a difference in sort order.

Also, what type of mail - POP, IMAP or Exchange?
 
C

cyclejim

Barry said:
I haven't seen that problem, and I am unable to reproduce it.

Are you using more than one project for the emails? If so, the order in
which they are applied may make a difference in sort order.

Also, what type of mail - POP, IMAP or Exchange?

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>
Click to expand...

Some are multi-labled, Bruce; some are not. I'm using a POP on powerPC
Mac, latest OS, latest Entourage. Any ideas?

thanks
 
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