Project server 2002 login problems

[ritu]

Hi,

I have project professional 2002, and some resources have been having
trouble accessing the MSP. They have windows XP, service pack 2 and I have
added the project url to their trusted sites list. These resources are the
ones who have recently had new PC's.

We cant find out out why they cannot access MSP to enter there hours, they
get to the accept microsoft content page then they go back to the login page
again.

thanks in advance.

ritu

 

[CQ]

My answer assumes that the userid is set up on the server and that they are
using Windows authentication.

Here are my two answers. First, we had one user this happened to and the
issue was that their activeX controls was "disabled" in their IE settings.
We aren't positive why that kept him from logging on but once we changed
that, we had no problems anymore.

The second user had this issue because in her passwords was a "cached
password" that she had to delete. This was found here: Start > Settings >
Control Panel > User Accounts > Advanced tab > Manage Passwords > what's
listed there? Probably only their IM/Messenger or MIcrosoft Passport password
should be there. Our user had a manually adjusted password in there which
was keeping her from logging on.