Publisher 2002 Freezes when inserting Clip Art

[Orange]

Will be getting 2003 next year, but teach with 30 computers and 95% of them
have had same problem.

When inserting clipart, system freezes. Tech Guy just reinstalls Publisher,
but that doesn't seem to work. Any ideas?

 

[Mary Sauer]

Might need to do some maintenance. Open the Organizer from start, Microsoft
Office Tools, Microsoft Clip Organizer. When the Organizer opens, tools,
compact.
Empty your temporary cache. In Internet Explorer, tools, Internet Options,
delete files.

If the above does not work, the catalog maybe corrupt.
Find Mstore10.mgc (it is in a folder similar to this, C:\Document and
Settings\<user name>\Application Data\Microsoft\Clip Organizer) rename it to
Mstore10.old. The Organizer will automatically create a new catalog next time it
is called on. You will have to supply new keywords and categories to any clips
you customized.

If you do have Office 2002 it will have come with a media disk, it has its own
setup, it would be better to reinstall the media rather than Publisher.

 

[Haggis]

i had the exact same issue and the posted resolution worked a treat...thanks.