Publisher shuts down when loading a wizard

[Pete]

Hi there

Could anyone help me with the following problem? When I open Publisher and
try and use a wizard, the wizard tries to load up a selected template then
halts with an out of memory error message. The program then defaults to a
blank page. I can work with it from here but cannot use the wizard. Just
before going to a blank page I get an out of memory error message.

The program used to work fine but stopped quite recently. I put this down
to having a virus on the system so reformatted and reinstalled all programs.
I also had this problem a few years ago when I got the computer but was
given a patch or work around to correct which I unfortunately now have no
recollection of how to do.

The system affected has the following:

Pentium 2 300Mhz
64Mb SDRAM
6Gb Hard Drive
32x CD ROM
4Mb S3 Trio Graphics

Windows 98SSE
Office 97 Small Business Edition with Publisher 98
Upgraded to Office Professional 97
(I suspect that this mixture of programs is responsible for my problem but
have no idea how to fix).
Epson 640 Printer & Driver

 

[Mary Sauer]

This has your error within the article, but I have doubts
PUB98: Error: "Cannot Read the File biz1logo.jsp
http://support.microsoft.com/default.aspx?scid=kb;en-us;187763&Product=pub

Have you checked for an updated printer driver? Oranges and apples.

 

[Pete]

Thanks Mary. Will try this tomorrow and report back. The kb article pretty
much describes the fault bang on.
kind regards
Pete