H
Hansen
One of our users on Outlook 2000 has received a message from a user
that requested a return receipt. He moved the message to his "Deleted
Items" folder, and now cannot delete it or empty the deleted items.
If he clicks on it, Outlook crashes with an exception code of
0xC0000005. Attempting to change the message status to "read" results
in the same crash.
Other info:
- The message was sent by a Mozilla/Gecko client
- In the Deleted Items folder, the message claims to have no "From:"
info, but in the headers, it clearly does.
- The message has no X-Sender header (though this shouldn't matter)
- It is a plain text message
- There is no attachment
- It has a header: "Content-Transfer-Encoding: 7bit"
I have searched far and wide, and have found nothing to indicate that
anyone else is having a similar problem. I'm wondering if the "read
receipt" is a red herring, and maybe the issue lies elsewhere.
Any light that anyone can shed on this would be much appreciated.
Thanks !
Hansen
that requested a return receipt. He moved the message to his "Deleted
Items" folder, and now cannot delete it or empty the deleted items.
If he clicks on it, Outlook crashes with an exception code of
0xC0000005. Attempting to change the message status to "read" results
in the same crash.
Other info:
- The message was sent by a Mozilla/Gecko client
- In the Deleted Items folder, the message claims to have no "From:"
info, but in the headers, it clearly does.
- The message has no X-Sender header (though this shouldn't matter)
- It is a plain text message
- There is no attachment
- It has a header: "Content-Transfer-Encoding: 7bit"
I have searched far and wide, and have found nothing to indicate that
anyone else is having a similar problem. I'm wondering if the "read
receipt" is a red herring, and maybe the issue lies elsewhere.
Any light that anyone can shed on this would be much appreciated.
Thanks !
Hansen