Read Receipts (or am I just stupid)

A

Andy McMullin

Hi There,

OK, so I know that read receipts are not compulsory under rfc822 but how do
I get Entourage to ask for one anyway? I can't see it on any of the options
or in the Help system but they're in Outlook (under Windoze) so why not in
Entourage?

Actually my real problem is our works VPN and firewall. If I'm outside the
firewall and send a mail using my works address to someone inside the wall,
it gets rejected (with no error messages) because I'm not inside the
firewall. Entourage thinks it went OK, the recipient doesn't get anything.
Not good!! I could get around it OK if our VPN was 100% reliable -- I could
get inside using the VPN and then mail doesn't get rejected -- but it's not.
What I'm looking for is something to indicate that the mail got through.

Anyone got any hints?

I suppose I could attach a signature from some web server somewhere with a
hit counter that says the recipient looked up the server? Only problem is
most people have "download images" turned off to stop spammers doing just
that.

If it's not included in Entourage as standard, has anyone got a script that
adds a read receipt to the outgoing mail header?

TIA

Andy
 
B

Bill Weylock

This is an answer to the question that was posted a few weeks back:

Does anyone know if you can get a 'receipt' as confirmation that an email
has been delivered.
Click to expand...
You can insert the 'return receipt' header into the account settings:

Open the account for editing (Tools|Accounts; then select the account &
click on Edit)

Under the 'Options' tab, second item down is 'Additional Headers'. In the
'Header' column enter "Disposition-Notification-To" (without the quotes);
and in the 'value' column enter your email address.

DNRs will now be sent out with every message from this account, but not all
mail clients & mail servers support these protocols, so results from the
world at large may be variable.

If you have only an occasional need to do this on a message by message
basis,
duplicate your account and add the header to the new account only. Make sure
that this account is NOT included in any mail checking schedules, but that
mail from this account IS sent with every send. Now, to include the
return-receipt, simply change the account of a message to this ŒRR¹ account
with the pop-up menu that appears next to the 'from' header in a draft
message window when you have more than one account defined.



--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>




Hi There,

OK, so I know that read receipts are not compulsory under rfc822 but how do
I get Entourage to ask for one anyway? I can't see it on any of the options
or in the Help system but they're in Outlook (under Windoze) so why not in
Entourage?

Actually my real problem is our works VPN and firewall. If I'm outside the
firewall and send a mail using my works address to someone inside the wall,
it gets rejected (with no error messages) because I'm not inside the
firewall. Entourage thinks it went OK, the recipient doesn't get anything.
Not good!! I could get around it OK if our VPN was 100% reliable -- I could
get inside using the VPN and then mail doesn't get rejected -- but it's not.
What I'm looking for is something to indicate that the mail got through.

Anyone got any hints?

I suppose I could attach a signature from some web server somewhere with a
hit counter that says the recipient looked up the server? Only problem is
most people have "download images" turned off to stop spammers doing just
that.

If it's not included in Entourage as standard, has anyone got a script that
adds a read receipt to the outgoing mail header?

TIA

Andy
Click to expand...



Panther 10.3.4
Office 2004
 
A

Andy McMullin

This is an answer to the question that was posted a few weeks back:


You can insert the 'return receipt' header into the account settings:

Open the account for editing (Tools|Accounts; then select the account &
click on Edit)

Under the 'Options' tab, second item down is 'Additional Headers'. In the
'Header' column enter "Disposition-Notification-To" (without the quotes);
and in the 'value' column enter your email address.

DNRs will now be sent out with every message from this account, but not all
mail clients & mail servers support these protocols, so results from the
world at large may be variable.

If you have only an occasional need to do this on a message by message
basis,
duplicate your account and add the header to the new account only. Make sure
that this account is NOT included in any mail checking schedules, but that
mail from this account IS sent with every send. Now, to include the
return-receipt, simply change the account of a message to this ŒRR¹ account
with the pop-up menu that appears next to the 'from' header in a draft
message window when you have more than one account defined.
Click to expand...

Brilliant. Just what I needed. Thanks Bill.

Andy
 
B

Bill Weylock

Great. I asked the same question when I started up with Entourage a short
while back.


Best,


- Bill


Brilliant. Just what I needed. Thanks Bill.

Andy
Click to expand...




Panther 10.3.4
Office 2004
 
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