Read Receipts

R

Robin Sofer

This may be a dumb question, but in Outlook 2003 and Outlook Express you can
request a READ RECEIPT for an email. For the life of me I cannot find this
in Entourage.
Am I missing something or does Entourage not support this function?

Thanks.................... Robin
 
B

Barry Wainwright

This may be a dumb question, but in Outlook 2003 and Outlook Express you can
request a READ RECEIPT for an email. For the life of me I cannot find this in
Entourage.
Am I missing something or does Entourage not support this function?

Thanks.................... Robin
Click to expand...

You can insert the 'return receipt' header into the account settings:

Open the account for editing (ToolsAccounts; then select the account &
click on Edit)

Under the 'Options' tab, second item down is 'Additional Headers'. In the
'Header' column enter "Disposition-Notification-To" (without the quotes);
and in the 'value' column enter your email address.

DNRs will now be sent out with every message from this account, but not all
mail clients & mail servers support these protocols, so results from the
world at large may be variable.

If you have only an occasional need to do this on a message by message
basis,
duplicate your account and add the header to the new account only. Make sure
that this account is NOT included in any mail checking schedules, but that
mail from this account IS sent with every send. Now, to include the
return-receipt, simply change the account of a message to this ŒRR¹ account
with the pop-up menu that appears next to the 'from' header in a draft
message window when you have more than one account defined.
 
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