Really screwy problem

A

aevans

With my entourage, I can send mail, but I cannot receive it. Here is
the dialog box that appears:

-3260 Connection to the network failed because the network is
unavailable.

I can browse the internet and connect to other computers, so I know the
network is fine. I'm not using Entourage Exchange.
Can anyone tell me why I can't receive email?

Thanks!
 
D

Diane Ross

With my entourage, I can send mail, but I cannot receive it. Here is
the dialog box that appears:

-3260 Connection to the network failed because the network is
unavailable.

I can browse the internet and connect to other computers, so I know the
network is fine. I'm not using Entourage Exchange.
Can anyone tell me why I can't receive email?
Click to expand...


Send & Receive problems can be complex to solve, but generally these
solutions apply:

If you can receive but not send then you have a bad SMTP configuration

If you can send but not receive you have a bad POP or IMAP configuration

1. You can try re-entering info.
2. You can delete account and create a new one.
3. Using copy/paste can result in an extra space being added. Type
carefully.
4. Check your Keychain for corruption.


More info here:

<http://www.entourage.mvps.org/troubleshoot/send_receive/index.html#Sends>
 
A

albone

It turns out that our email provider did some change on their end
without telling anyone. I re-input the email settings and now
everything works.

Thanks!
 
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