Receipts Problem

D

David

When I receive a receipt for a message, it just sits there in the inbox.
Receipts used to appear with the original message in the Sent box as an "i"
superimposed on the envelope, and the Tracking tab would be available on the
original message as well. But that has stopped. Any ideas why? I couldn't
find anything in the KB.
Thanks in advance,
David
 
P

Patrick Reed [MVP - Outlook]

What version of Outlook? Have you checked Tools | Options | E-Mail Options |
Tracking Options to ensure the option is checked to automatically process
them? This processing happens on a five-minute cycle (I believe this is
still the case in the newer versions of Outlook).
 
D

David

Patrick,
I'm using Outlook 2000. Those tracking options are checked (have been for a
couple of years). I really don't know what could have changed, unless it has
something to do with our ISP. Maybe I should contact them...
Thanks for responding!
David

Patrick Reed said:
What version of Outlook? Have you checked Tools | Options | E-Mail Options |
Tracking Options to ensure the option is checked to automatically process
them? This processing happens on a five-minute cycle (I believe this is
still the case in the newer versions of Outlook).

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


David said:
When I receive a receipt for a message, it just sits there in the inbox.
Receipts used to appear with the original message in the Sent box as an "i"
superimposed on the envelope, and the Tracking tab would be available on the
original message as well. But that has stopped. Any ideas why? I couldn't
find anything in the KB.
Thanks in advance,
David
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