remove office 2000 without CD's on win 2K

[looped]

I have read all the other posts that I could find regarding this
issue. I have edited the registry entry, run the eraser but I am
still getting promted to insert CD 1 that I installed from. I do not
have the CD - is it possible to remove office 2000 cd 1 ***without the
cd***?

 

[Susan Ramlet]

Hi, looped,

Is this a followup post to something you previously posted? If so, please
refer to it. If not, please indicate what you're trying to do here. Are
you trying to install updates? When are you prompted to insert the CD?
What's the name of the CD that Office is asking for? What operating system
are you running?

 

[looped]

Hi, looped,

Is this a followup post to something you previously posted?
If so, please refer to it.

This is not a followup, similar topics have not solved the problem.

If not, please indicate what you're trying to do here. Are
you trying to install updates?

I am trying to uninstall Office 2000 which was installed from SP1 Cd's

When are you prompted to insert the CD?
What's the name of the CD that Office is asking for?

When I use the uninstaller tool from the control panel, I am promted
to insert the CD "Office 2000 SP1"

What operating system
are you running?

I am running Windows 2000 SP4

I have tried some of the suggested tools like eraser2000.exe, the
removal wizard from the resource kit, and changed some registry
settings that were referred to in other posts. None have worked. I
still have Office 2000 in the add/remove programs list, and the 190+
megs of program files are still on the hard drive.

I am finding it odd that the CD's are required for uninstalling Office
(or any program).

I am upgrading to OfficeXP. When installing OfficeXP, the installer
for OfficeXP attempts to uninstall Office 2000 and also prompts for
the CD's.

I finally removed OfficeXP and tried again to remove Office 2000 and
was prompted to insert the CD again.

Problem summary: I am unable to remove Office 2000 from my Windows
2000 laptop without having the installation CD's in hand. Is there a
way to remove Office 2000 without the installation CD's?

I have tried everything in:
<[email protected]>

quoted here for the sake of others:

Beth Melton gets gets credit for this response:

1) In the Registry drill down to:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\

2) Locate the GUID for Office in the Subkeys. You'll probably need to
select each one until you see "Microsoft Office..." in the Display Name
on the right. It would look something like:
{90280409-6000-11D3-8CFE-0050048383C9}

3) Locate the UninstallString and double-click it. Then copy the Value.
(<Ctrl C>)

4) Go to Start/Run and paste (<Ctrl V>) the copied value and change the
"I" to "X" (It's after the forward slash and before the GUID). It should
look something like:
MsiExec.exe /X{90280409-6000-11D3-8CFE-0050048383C9}

5) Run the command

also tried

238413 OFF2000: Windows Installer CleanUp Utility
http://support.microsoft.com/?id=238413
and
Magic is available here:

The Office Removal Wizard is part of the Office 2000 resource kit
(available for download) and it's quite effective and stripping
Office from a computer.

Thanks for your reply, I hope to find an answer to this issue.

 

[Susan Ramlet]

Hi, looped,

Thanks for the clarification! I would have posted some of those suggestions
again (one of which *was* a post of mine), so it's helpful to know what
you've already tried.

First of all, you should always keep your original installation media. If
it was lost or broken, you may be able to get a replacement here:

326246 - How to Replace Lost, Broken, or Missing Microsoft Software or
Hardware:
http://support.microsoft.com/default.aspx?scid=kb;en-us;326246

The Windows Installer Cleanup utility is only for Windows installer 1.x, not
version 2.x. You may be at version 2. If that's the case, it wouldn't have
worked. You may want to try manually removing the Windows Installer data,
because there's not a utility for Windows Installer version 2.x. However,
if your Office XP is an upgrade, you'll need to prove to it that you had a
previous version of Office in order for it to install. To make things as
clean as possible, here are the steps I'd follow:

1. Request a new Office 2000 replacement disk
2. Manually remove Windows Installer data for Office 2000 (see below)
3. Re-install Office 2000 with the replacement media you get
4. Run the Office XP upgrade and let it recognize and remove Office 2000

If it's not an upgrade, then you shouldn't need to do steps 3 and 4.

Here are the steps to remove the Windows Installer data manually, so that it
can get over its confusion about Office being there:

1. On the Start menu, click Run.
2. In the Open box, type "Regedit" (without the quotation marks) and then
click OK.
3. Locate and expand the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Classes\Installer\Products
4. Below the \Products key, select each 32-character {GUID} until you find
the one whose ProductName value matches your version of Office.
5. With the 32-character {GUID} for your Office product selected, export
this entry for backup.
6. Delete the entry from your computer. Restart computer.

As to why Office requires the CDs for removal, I don't know the answer. The
things you tried below are all common fixes for removing Office without the
CDs, so if they didn't work, I don't have another answer besides just
clearing out the Windows Installer data manually.

Hope that helps--

 

[Susan Ramlet]

Update: A new Windows Installer Cleanup Utility has just been released that
supports Windows Installer 2.x. Give that a try:

290301 - Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp

 

[looped]

Update: A new Windows Installer Cleanup Utility has just been released that
supports Windows Installer 2.x. Give that a try:

290301 - Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp

Thanks so much for the detailed replies. I have my original cd's in
hand again- I gave them away after I aquired the full version (not
upgrade) of Office XP. I have uninstalled successfully with the CD's
now but am still totally baffeled by the requirement to have the cd's
in order to uninstall!

all the best,
thanks for the suppport,
looped

 

[Susan Ramlet]

That's good news; thanks for posting back.