Removing Another User's Calendar/Mail/Contact files from Folder List

T

Tim Lapin

Hi there,

I noticed with the latest round of updates for Office 2004, I can now
share my calendar and access others using Exchange 2003 directly. That
is great news.

However, I can't seem to *remove* from my folder list the folders of
another user once accessed! According to the Help Guide, there should
be a menu item under "Edit" called "Remove from View". However, I can
find NO SUCH item. Nor can I invoke a way to trash those folders from
my view using any of the obvious ways:
- right or command click for more options
- attempting to drag the folders out
- other menu choices

I am running Entourage version 11.2.1 (051004). The last updates I had
came in just 2 or 3 weeks ago, IIRC.
 
P

Paul Berkowitz

I noticed with the latest round of updates for Office 2004, I can now
share my calendar and access others using Exchange 2003 directly. That
is great news.

However, I can't seem to *remove* from my folder list the folders of
another user once accessed! According to the Help Guide, there should
be a menu item under "Edit" called "Remove from View". However, I can
find NO SUCH item. Nor can I invoke a way to trash those folders from
my view using any of the obvious ways:
- right or command click for more options
- attempting to drag the folders out
- other menu choices
Click to expand...

How about selecting the folder and pressing "delete" key, or the Trash
button in the toolbar?

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
T

Tim Lapin

Paul said:
How about selecting the folder and pressing "delete" key, or the Trash
button in the toolbar?
Click to expand...

Paul,

Thanks for your quick response.

Tried that, with *both* delete keys, with no success and on both the
parent user folder as well as the mail/calendar/contacts sub-folders.

I can find no "Trash" in the toolbar while the "Mail" icon is selected.
If I go to the "Calendar" view, I get a "Delete" button but it won't
work for an entire calendar, merely a calendar item. Remember, I'm
trying to remove from my folder list an entire user's presence, not a
single item.

The bigger question is why a documented feature, indeed the only
documented tool for doing what I want to do, is *not* available. Any
ideas here?
Click to expand...
 
A

afm

You need to right-click/Control-click on the folder in the main folder
list and select Remove from view.
 
T

Tim Lapin

afm said:
You need to right-click/Control-click on the folder in the main folder
list and select Remove from view.
Click to expand...

As I said in my initial post, I tried that. When I control-click on the
other user's Inbox for example, all I get as menu choices are:
Help
Open
Mark As Read
Apply Junk e-mail Protection (grayed out)
Categories
Projects
New Folder
Find
Delete Folder (grayed out)
Synchronize Folder
Empty Cache
Sharing
Folder Properties

When I control-click on the parent (other user's) folder, I get:
Help
Open
Edit Account (grayed out)
New Folder
Empty Deleted Items (grayed out)
Synchronize Now
Empty Cache
Sharing
Folder Properties


So the questions remain:

1) How do "Remove From View" another user's folder

and

2) Why isn't the documented tool available anywhere, much less where it is
supposed to be according to the built-in help?
 
B

Bill Bryson

Tim,

I am accessing another user's mail account using the Delegate function.
Maybe you were setup the same way.

You can disconnect that association as follows:

Tools menu
Accounts
Select your exchange account
Click the Edit toolbar button
Click the Delegate tab
If the other person's account appears in the lower pane of this window,
select the account and click Remove
Click OK and close the Accounts window

Bill
 
T

Tim Lapin

afm said:
You need to right-click/Control-click on the folder in the main folder
list and select Remove from view.
Click to expand...

Update:

I have found a solution but it seems rather drastic and certainly ridiculous
in this day-and-age of smart calendaring software. I removed him from my
Exchange Account Prefs List for people for whom I am a delegate.

If the above is truly the only way to accomplish this task, then the
software needs a rewrite in this area, IMHO. If you want to see a package
that handled the issue of delegates better, look at Corporate Time. Even
version 5.1, which came out about 5 years ago or so, got it right.

Once a person has been declared a "designate" by a given user, as it is
known in CT, the server is duly updated. To open another user's calendar,
all he/she has to do is to select "Open as Designate" from the File/Open
menu and all calendars for which that user has been set as designate will
appear. No manual hunting and searching for that info.

Furthermore, the above worked on both PC AND Mac versions.
 
P

Paul Berkowitz

Paul said:
Paul,

Thanks for your quick response.

Tried that, with *both* delete keys, with no success and on both the
parent user folder as well as the mail/calendar/contacts sub-folders.

I can find no "Trash" in the toolbar while the "Mail" icon is selected.
If I go to the "Calendar" view, I get a "Delete" button but it won't
work for an entire calendar, merely a calendar item. Remember, I'm
trying to remove from my folder list an entire user's presence, not a
single item.

The bigger question is why a documented feature, indeed the only
documented tool for doing what I want to do, is *not* available. Any
ideas here?
Click to expand...

I am not on an Exchange Server where I've accessed anyone else's mail
folders, so these aren't things I've tested. It does look as if that "Remove
from View" menu item somehow got omitted.

Are you a fully-fledged delegate of that other other, or just "sharing"? If
you're a delegate, go into Tools/Accounts/Exchange/[account]/Delegate, and
remove him from the list of people you're delegate for. Wait a few minutes,
then quit and relaunch Entourage. Are the folders gone?

What happens if the other user stops allowing you you to share? After a
short time do the folders go away? If not, what happens when you click on
one?

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
Click to expand...
 
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