Reply box blank 95% of the time

J

Josh_Gray

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

When I hit reply to in an email my reply box is totally empty. No To, cc, bcc, subject or body; just a white box. Aggravating isn't the word; any help would be appreciated greatly. I have all the latest updates but something is certainly wrong. I can send new messages fine, just the reply Im having a fit with.
 
D

Diane Ross

When I hit reply to in an email my reply box is totally empty. No To, cc, bcc,
subject or body; just a white box. Aggravating isn't the word; any help would
be appreciated greatly. I have all the latest updates but something is
certainly wrong. I can send new messages fine, just the reply Im having a fit
with.
Click to expand...

I've seen reports like this for users that use dual monitors. This is
feedback from another user:

<quote>
Normally I work with a secondary monitor (Acer LCD) and I keep my email up
there all the time while I work on the MacBook Pro screen. I decided to
unplug the acer and see what happens. The Entourage window moved over to the
MacBook screen as you would expect and Entourage is working fine again. I
replugged in the Acer and left Entourage on the Mac screen and it still
works fine....moved Entourage to the secondary monitor and I got the same
original problem (reply and forward windows just show up as blank screens.)
I haven't tried to change my secondary monitor to see if it's an Acer issue,
but for now as long as Entourage stays on the MacBook screen I'm back up and
running. Weird.

Disneypaul</quote>

I use dual monitors and have Entourage on my main window with the menu bar.
I don't have any problems using this setup.
 
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