Reply is missing in Outlook 2003

[news.alcom.aland.fi]

Several times we have encountered a mystic problem with e-mails where the
reply is missing (Outlook in Office 2003). We send an e-mail and the
recipient replies and everything looks OK but when the e-meil returns to us
the reply message is missing. Only the original text is in the e-mail and it
looks like the recipient forgot to write the answer....

Has anybody else noticed this problem and found out why this happens every
now and then? It never happened with Office 2000.


Mikael Ahlgren

 

[Elvis]

We are also using SuperOffice 5.6 to archive email. Since this problem seems
to affect only the SuperOffice users I think the problem is caused by that
software. Maillink 3.0 which is handling the communication between Outlook
and SuperOffice is obviously reported to cause problems with missing
enclosed files. I will try to go back to Maillink 2.0 to see if this solves
all the problems...



Mikael Ahlgren