Replying using the account original e-mail was sent to

J

jeffadz

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I have an Exchange Server account and 2 pop accounts sent up in Entourage.

All incoming mails are delivered to the Exchange account as I want to use only 1 Inbox.

When I reply a pop e-mail, which is now stored in the Exchange Server Inbox, the reply is sent from the Exchange Server account. How do I setup Entourage to reply a mail using the account that the mail was originally sent to?

Thanks.
 
A

Adam Bailey

I have an Exchange Server account and 2 pop accounts sent up in Entourage.

All incoming mails are delivered to the Exchange account as I want to use
only 1 Inbox.

When I reply a pop e-mail, which is now stored in the Exchange Server
Inbox, the reply is sent from the Exchange Server account. How do I setup
Entourage to reply a mail using the account that the mail was originally
sent to?

By moving a message onto your Exchange account, you are telling Entourage
that it no longer belongs to the POP account. Rather than using Rules, have
you considered a Custom Mail View/Saved Search that merely aggregates all
your Inboxes into one view?
 
J

jeffadz

By moving a message onto your Exchange account, you are telling Entourage
that it no longer belongs to the POP account. Rather than using Rules, have
you considered a Custom Mail View/Saved Search that merely aggregates all
your Inboxes into one view?

Sorry but should have mentioned that I am using both my mac and win xp to access my Exchange Server. That's why I put everything into the Exchange Server. Make synchronising easier.

Under Outlook replies are sent from the account it was sent to even though all mails are stored on the Exchange Server.
 
E

Ed Kimball

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I have an Exchange Server account and 2 pop accounts sent up in Entourage.

All incoming mails are delivered to the Exchange account as I want to use only
1 Inbox.

When I reply a pop e-mail, which is now stored in the Exchange Server Inbox,
the reply is sent from the Exchange Server account. How do I setup Entourage
to reply a mail using the account that the mail was originally sent to?

Thanks.

In Entourage 2004, there is a preference under Reply & Forward labeled
"Reply using the default account". Is there a similar preference in 2008? If
so, try unchecking it.
 
Top